Category: Policy

  • Should You Ask a Company About Their Competition?

    Over the years, I’ve been asked how one of our products compares to a competitor.  For years, I politely deflected answering the question.  I’ve never felt I was qualified to answer because I’ve never used their product.  My only knowledge was from competitive research via their online marketing materials and resources.  I’ve always focused on…

  • Steelray Statement on install4jshell

    Our products, including the open-source and third-party packages used by our products, do not use (and have not used) the Apache log4j framework; they are not impacted by the log4jshell vulnerability.

  • Working From Home

    In an organization where you are valued based on your results, working from home vs. the office shouldn’t be a big issue. With webcams, Slack, online meeting software, cloud storage, etc., the drawbacks are minimal. Some managers worry about how their remote employees are spending their time. What if they spend half their day binge-watching…

  • Should You Ask a Vendor About Competitors?

    We were giving a demo the other day of two new products we’re working on, and near the end, one of the people on the call posed this question; how do we compare to [Competing Product X]? It’s a question I am asked from time to time, but one that makes me a little uncomfortable.…

  • IPMDAR in 2020

  • Our COVID-19 Relief Policy

  • Two New Year’s Resolutions

    Today is January 2, the first workday where we get to practice our New Year’s resolutions.  Did you make any?  For Steelray, New Year’s resolutions take the form of annual objectives.  This year, we’ve made two big resolutions. First, we resolve that we’re going to do a much better job of communicating with you.  That…

  • Women’s Empowerment & Bravery

    We discovered another great TED Talk, this time by Reshma Saujani, the founder of the non-profit organization Girls Who Code which supports efforts to increase the number of women in computer science. Saujani draws attention to the tough issue of the gender imbalance in the technology industry. She recognizes aspects of our socialization that affect…

  • Viewer Now Sold by Subscription

    As of October 1st, 2018, we no longer sell “full” and “maintenance” licenses to our products. We only sell subscriptions. Prior to October 1st, 2018, we sold our viewer as a perpetual license. On October 1st, 2018, we switched to a subscription model, which means that all new sales are sold as subscriptions. For Perpetual License…

  • Seven Business Practices that Need a Second Look

    According to this recent article on Nautilus, there’s a long-held belief in educational systems around the world: Cursive handwriting is an important and valuable skill that should be learned by all children at an early age. The thinking is: It’s faster than manuscript It helps with spelling It helps with dyslexia So, cursive is taught…